Privacy Policy

Last updated: September 2025

Introduction

Welcome to PetDunia. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and mobile applications. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services, including:

• Account Information: Name, email address, password, and contact details when you register or update your account.
• Profile Data: Profile pictures, pet details, preferences, and other information you provide within your account.
• Media Uploads: Photos and videos you upload to your profile or share through our services.
• Location Data: Approximate location information derived from your IP address or device settings to personalize content and services.
• Device Information: Device type, operating system, browser type, and unique device identifiers to optimize your experience.

Login Methods

You may create an account or log in using your email and password or via third-party social login providers (such as Google or Facebook). When using social logins, we receive basic profile information from the provider in accordance with their privacy policies.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Personalize your experience and provide tailored content.
• Communicate with you about your account, transactions, and updates.
• Analyze usage patterns to enhance functionality and security.
• Comply with legal obligations and enforce our terms of service.

Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers and partners who perform services on our behalf, bound by confidentiality agreements.
• Law enforcement or regulatory authorities when required by law or to protect our rights.
• In connection with business transfers, such as mergers or acquisitions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.

Third-Party Services

Our services may integrate with third-party platforms and services to provide features such as analytics, advertising, and social media sharing. These third parties have their own privacy policies, and we encourage you to review them.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Accessing and obtaining a copy of your data.
• Correcting inaccurate or incomplete information.
• Requesting deletion or restriction of processing.
• Objecting to certain data processing activities.
• Withdrawing consent where applicable.

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected such data, we will take steps to delete it promptly.

International Users

PetDunia operates globally and your information may be processed and stored in countries outside your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@petdunia.com